Information Technology

The Information Technology program provides City-wide support for all office automation equipment, including computers, telephones, cell phones, copiers, and other equipment. Program activities include developing, implementing and maintaining long-range policies, standards, equipment inventories, preventive maintenance and repair programs, as well as providing training, on-going user support and day-to-day troubleshooting on all equipment. In addition it provides a funding mechanism for the replacement of computers, printers and related equipment and software. Based on equipment age and type, charges will be assessed to each department and transferred into the Information Technology Operations Fund where those funds will be held in reserve. While the assessments to each operating department began in FY 2001-02, computer equipment replacement purchases from this fund began in FY 2002-03 and will continue into the future. 

Jessica Heiden
Senior Information Technology Analyst

Eddy Noggle
Information Technology Analyst

Tim Butler
Information Technology Analyst

Vinny Bifano
Information Technology

Cozy Hunter
Information Technology

David Shapiro
Information Technology

IT Help Desk