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I want to report bad tasting/looking water?

If your water service is provided by the City of Eureka, please contact the Public Works Department, at (707) 441-4203. 

For water service provided by:        

Humboldt Community Services District, please call (707) 443-4558.

Does my commercial/industrial business need to pre-treat its wastewater discharge?
Most food preparation facilities, automotive service facilities, and other commercial/industrial operations that discharge process wastewater need to be evaluated for pretreatment requirements.  Please call (707) 441-4362 for further information

How can I conserve water?

Click Water Saving Tips for ideas on how to reduce water usage and save money.  For additional tips on water conservation, visit the H2ouse web site. (www.h2ouse.org). 

H2ouse Website

How can I get information on drinking water quality?


The water delivered by the City consistently meets or exceeds all Federal and State drinking water quality standards.  Extensive laboratory tests are conducted year round by the City of Eureka and the Humboldt Bay Municipal Water District.  The results are reported to the State Department of Health Services on a regular basis.  Each purveyor prepares an Annual Consumer Confidence Report which is mailed to all customers each spring.  Click “Consumer Confidence Report” to view the report on line.  To receive a copy in the mail please call (707) 441-4203.

We have a wastewater stoppage and need someone to clear the problem.


If the wastewater stoppage is within your wastewater lateral, it is the homeowner’s responsibility to have a plumber clear the stoppage.  If the stoppage is within the publicly maintained wastewater main, it is the City’s responsibility to clear the stoppage.  If you feel that the problem is within the City’s main line, please call the Public Works Department at (707) 441-4203.  A member of the wastewater staff will be dispatched to evaluate the situation.


Where is my wastewater lateral located?


For information call the Public Works Department at (707) 441-4203.


Are tours of the wastewater treatment plant facility available?

Yes, tours are scheduled and conducted by our operations staff.  Please call (707) 441-4361 to schedule a tour.  The following information is needed before scheduling a tour:  Name of Organization (i.e., scouts, school class, etc.); contact person’s name and phone number; date and time preference; and average age and number in group.  If the group primarily consists of children, staff will need to know how many adults will be accompanying the group. Click on Elk River Wastewater Treatment Plant for more

information on the operation and treatment process.

How do I find out the water pressure at my residence?
Call the Public Works Service Center at (707) 441-4203.  A Water Distribution staff member will make contact with you to help provide the information needed.

How do I read my water meter?
Call the Public Works Service Center at (707) 441-4203, and a Water Distribution staff member will be happy to explain how a meter is read or go to http://www.h2ouse.org/. Press the resources section for an explanation of how to read a water meter.

Learn how to read your water meter

Who do I contact if I have no water?
Call the Public Works Service Center at (707) 441-4203  a Water Distribution staff member will make contact with you to help resolve the issue.

I want to report bad tasting/looking water.
If your water service is provided by the City of Eureka, please contact the Public Works Department at (707) 441-4203.

For water service provided by Humboldt Community Services District, please call (707) 443-4558.

How do I report a concern about my water service?
Report the problem to the Public Works Department at the link below

Report a problem to the City of Eureka Public Works Department

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