How do I prevent a sewer backup?
As soon as you notice slow-running drains you should stop using your home's drainage fixtures. Give us a call and we will come out. If we find a sewer main blockage, we will open it. If the problem is in your sewer lateral, call your plumber to clear the blockage before it gets bad enough to become a backup.
Roots, grease and debris are the most common cause of blocked sewers. Take these precautions:
- Roots: Don’t plant trees or large shrubs near sewer lines. Roots grow toward breaks and cracks in lines in search of a ready water source. If roots get inside the pipe, they form balls that clog the line.
- Grease: Dispose of grease and fats with your trash – not down the drain! Grease in drains collects and hardens into a plug.
- Illegal plumbing connections: Don’t connect French drains, sump pumps and other flood control systems to your sanitary sewer. It’s illegal and debris and silt will clog your line. Consult a plumber to undo any illegal connect
What if my sewer backs up?
If you have a backup, call us at (707) 441-4203 Monday through Friday from 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m. with the exception of holidays, or call the Police Department's non-emergency number at (707) 441-4044 (after hours). We will dispatch a maintenance crew to your address to find out if the stoppage is in the City’s main or your private line (sewer lateral). If the sewer main is found to be clear, it is the responsibility of the property owner to call a licensed plumber or drain service cleaning to correct the problem.
The property owner is responsible for maintaining adequate flow to and through the sewer lateral from the property structure to and into the City’s sewer main.
If the stoppage is in the City’s main, we’ll fix it as quickly as possible and keep you informed about what is being done.
What is the City’s responsibility regarding private sewer laterals?
The property owner is fully responsible for maintaining adequate sewage flow to and through the sewer lateral, from the property structure to the City's sewer main.
When failure or stoppage of a sewer lateral occurs, City crews will respond only to check the City’s sewer main to verify that the sewer main is open and sewage is flowing. If the sewer main is found to be clear, it is the responsibility of the property owner to call a licensed plumber or drain cleaning service to correct the problem.
Verbal assistance and answers to questions can be received by calling the Public Works Department Service Center at (707) 441-4203.
How do I request trash cans
Contact Recology at (707) 442-5711.
The irrigation system in my street is broken or leaking
Notify the Eureka Parks and Recreation Department using the link below.
Report a problem to the City of Eureka Parks Department
The trees in my street are diseased
Notify the Eureka Parks Department using the link below.
Report a problem to the City of Eureka Parks and Recreation Department
When is the garbage collection on my street
For pickup schedule information, call Recology at (707) 442-5711.