Information Technology

The Information Technology department provides City-wide support for all technology equipment and software including; computers, servers, desk phones, cell phones, printers/scanners/copiers, network devices, and other department-specific technologies. 

Department activities include developing, implementing and maintaining long-range policies, standards, and equipment inventories; preventive maintenance and repair programs; as well as providing training, on-going user support, and day-to-day troubleshooting on all equipment. A funding mechanism is in place for the replacement of computers, printers and related equipment and software. Based on equipment age and type, charges will be assessed to each department and transferred into the Information Technology Operations Fund where those funds will be held in reserve. 

The over-arching purpose for the Information Technology department is to ensure that the City of Eureka functions smoothly and efficiently in all areas, with the support and implementation of relevant technology and equipment. In a world that is seeing constant advancements in the field of technology, it is important that city governments continue to be leaders in the careful assessment and implementation of such resources to further serve the public good.

Contact information:

IT Helpdesk
707.268.5252

IT Manager

 

Jessica Heiden

 IT Analysts  

 

Eddy Noggle

Derek Howard

 

Dan Sarver

 IT Technicians

 

Vinny Bifano

 

Cozy Hunter

 

Daniel Vann

 

Zach Pole

 

Joseph Kidd

 

Timothy James Butler
Senior IT Analyst 
June 16, 1992 - June 18, 2019

We'll miss you, buddy.