Effective February 1, 2019 the Eureka Police Department will be contracting with Phoenix Group Information Systems to aid in false alarm billing. The purpose of this change is to better streamline the processing of the nearly 1,300 false residential and commercial alarms that the Eureka Police Department responded to in the last year. These preventable false alarm activations ranged from panic alarms to burglar alarms. False alarms are costly to the city, not only financially, but more importantly in misused manpower and resources. Depending on the type of alarm, a single alarm can tie up from two to several officers, preventing them from serving other parts of the City.
As part of this new billing process, all alarm holders within the city limits of Eureka will be required to obtain an alarm permit each year through Phoenix Group Information Services. The alarm registration permits ($20.00), annual permit renewal ($20.00) and false alarm billing can be done via the Phoenix website. Click the image below to be taken to the Phoenix Website.